Volunteers play a vital role at the Macmillan Unit and in the community, supporting our team to provide the best possible care for our patients and their families. We have numerous volunteer roles which include 'patient contact' and 'no patient contact'.

We have 160 volunteers in a variety of different roles, both on and off the hospital site and whilst our existing vacancies are limited we pride ourselves in matching each volunteer to the right role for them and us, whilst meeting the needs of the hospice and our patients.

We are an extremely happy team and enjoy working and socialising together. "What are we looking for when we receive an application?" A volunteer who is kind, flexible, compassionate and committed. Our staff rely on the support from their volunteer colleagues and therefore reliability is of paramount importance. The individual skills and interests each volunteer brings to the unit is valued and often fully utilised. Volunteers never know what they could be asked to help with!

If you would like more information about volunteering at the unit please contact us for an informal chat and a look around.

Macmillan Caring Locally Volunteer Coordinator tel: 01202 705353

Role Descriptions

Administration including Ward Clerk

Benefits Support

Community Volunteer

Day Centre Support

Palliative Care Admin telephone role

Therapy equipment maintenance

Volunteer Driver role


Application cover sheet - PDF Version

Application cover sheet - Word Version

Application form Equal Opportunities and driver enquiry PDF

Application form Equal Opportunties and Driver form Electronic - Word

Health Questionnaire MCL - PDF Version

Health Questionnaire MCL - Word version

RBCH Work Occupational Health Assessment

RBCH Work Occupational Health Assessment

Volunteer Profile

Jean N “What I love about my volunteering role in the Day Centre over the past 4 years has been meeting the most interesting and amazing people, both patients and carers. It really is a pleasure to be part of the Macmillan volunteering team”. Jean N—Day Centre Volunteer


Community Companion leaflet master

Community Companion Handbook

Volunteering leaflet master


DBS ID requirements

Travelling Expenses Form - Word version

Travelling Expenses Form PDF Version

Travelling Expenses Form Excel Version

Example how to complete a Travelling Expenses Form.pdf

Flow Chart for payment of Volunteer Expenses.pdf

Volunteer Profile

Margaret “I volunteer at the Macmillan Unit because I want to be here.

Working with a super team and seeing patients take pleasure from the garden is a privilege”.

Margaret C, Gardener


FOOD HYGIENE COURSE FOR VOLUNTEERS Click on this link to download a food hygiene course for volunteers. You will require Microsoft Powerpoint.

FOOD HYGIENE COURSE FOR VOLUNTEERS TEST PAPER Click on this link to download the food hygiene course test paper for volunteers. You will require Microsoft Word.

"Our charity proudly supports a comprehensive hospital induction programme and role specific training to ensure that volunteers are fully equiped to undertake their role and handle any difficult situations that may arrive.

In addition we support personal development and learners are encouraged to visit free on-line training that is available such as Future Learn; free Open University Courses designed to give a good introduction to each topic in sufficient depth that many health related courses are perfect for our environment.

Do visit Futurelearn to explore what they have to offer."

Volunteer Training

Equality, Diversity, Human Rights and Dignity

Health, Safety and Welfare

Infection Control

Information Governance

Safeguarding Adults

Safeguarding Children

Security and Safety


Volunteer Profile

Lawrie “It is difficult to explain why I volunteer and what I get from it but after retiring early and spending 9 years at home I needed to put some structure back in my life.

I was immediately attracted to the Macmillan Unit, not only because of its reputation but I felt I really could contribute something worthwhile.

I thoroughly enjoy my volunteer role and now lead my own section, which is very satisfying. I can see where I make a difference, which is important to me.”

Lawrie - Volunteer Driver

Current Volunteer Vacancies

Community Visitors

Dementia Friendly Volunteers

Hearing Aid Repair Volunteers

Charity Shop Volunteer (Emporium)